Our Impact

Leadership Development Builds Capacity and Enhances the Culture

In 2008, one of King Arthur’s strategic goals was to deepen
the company’s leadership capacity and to develop a succession plan, even though no one on the senior team was approaching retirement.

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Organization Type

Employee Owned, Social Purpose Businesses

Number of Employees

180

Client Since

2006

Website

kingarthurflour.com

Services Delivered

Customized Leadership Development
Team Building

Goals of Engagement

Develop a set of leadership competencies and identify behaviors that reflect how each competency would be demonstrated at the level of individual contributor, manager, and senior leader.
Assist in the design of a process for building employees’ understanding of the competencies and the application of each to their everyday work experience.
Design and facilitate a leadership development program to strengthen the leadership skills and knowledge of managers and strengthen the relationships of managers across departments.
Enhance managers’ skills such that they could take on more responsibilities, freeing members of the senior team to spend more time on strategic issues.
Work with the senior team to develop a succession planning process for critical senior-level positions.

The Result

A clearly articulated and widely understood set of leadership competencies and behaviors that are becoming part of the performance feedback process.
Built much stronger relationships among managers across departments.
Managers that are ‘doing’ less and leading more, using their resources more effectively.
Changes in internal processes such as better planned and more productive meetings Improved communication between the senior team and the managers.
Put in place a succession process for all critical senior positions.